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Client: Snap-on Business Solutions

Client Profile
Snap – on Business Solutions is the World's leading solutions provider for electronic parts and aftersale business performance and improvement data.  One competency is the development and maintenance of software that automakers use for displaying and promoting auto accessories at dealerships

Business Issue and Objectives
Snap-on Business Solution has maintained aftermarket parts information for Chrysler and it's 300 dealerships. The previous solution was desktop based and required refreshed data to be distributed by CD to over 300 dealerships each month.  This methodology was  very costly and time intensive.

Solution
The solution to eliminate the cost and time associated with a CD based solution was to build Chrysler Web EASy.   This appliction supports web delivered data not just for dealerships but also for consumers to shop for and order accessories.

The project dictated web development distributed amongst a number of teams throughout the world. Northwoods was the glue that brought the team together by providing technical leadership, site design and project management.

Results and Savings
Today, Chrysler Web EASy is a viable site, receiving traffic each day from all over the world. The site has been architected so that it can be re-used for other auto makers and Snap-on Business Solutioins is busy taking the product to auto manufacturers globally.

 

"The Northwoods team delivered exceptional quality project management talent, robust technical design, and a highly intuitive user interface design for our project. Working collaboratively with our distributed project team spread across three continents and four time zones, Northwoods bridged the communication between high-level requirements and technical implementation. As a true business partner, Northwoods was always willing to contribute and take on additional challenges to help the project meet a tight delivery timeline. The team's attention to detail and adherence to quality standards ensured the success of the project."

Lalit Jain, Senior Director, Snap-on Business Solutions