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Training

With Titan CMS, you're never on your own!  Our team will make sure your team is comfortable with Titan CMS before your website or other digital initiative goes live.

Basic Titan CMS Training

Our basic training is generally 60-120 minutes long and is conducted by your account director via web conference. We'll record the session so you can share it with others who may not be able to attend. Training will be specific to your Titan CMS instance - using any site-specific templates and real content that may already be available - so that you can hit the ground running. This training will be focused on day-to-day content management and running your website.

Post-Training Q&A

After your initial training, we'll schedule time with your team to answer any questions that come up afterward and after you've had some time to get used to the tool. The Q&A will be conducted by your account director via web conference and will last approximately 30-90 minutes. 

Advanced Titan CMS Training 

When you are ready to dive deep into the code and become a Titan super user, Advanced Titan CMS Training can get you the knowledge you need. This is a highly customized training course with members of the development and account directing teams that will provide you with the knowledge to develop and make code updates to your site or tool. 

Post-Launch Training & Support

Once your website or other digital initiative is live, there are several ways you can get additional training assistance.

  • DocumentationDocumentation is always available on our website to help answer any questions you may have.
  • Help Desk: Contact our Help Desk Monday-Friday, 9 a.m.-5 p.m. CT for assistance.
    414-914-9200support@northwoodsoft.com 
  • Customized Training: We also offer customized training options depending on your needs. We will be happy to discuss details and provide a cost estimate.
  • Ongoing Support Options: Post-launch support options are also available. Please reach out to us for more information.

Get Documentation

Clients have access to online and PDF documentation, tips and how-tos for the most current versions of Titan CMS. Check out our full documentation library!

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Get Support

Expert Titan CMS support is just a phone call or email away!

Titan CMS Help Desk

9a.m.-5p.m. CT Mon.-Fri.
Tel: 414-914-9200
Email: support@northwoodsoft.com

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